To sum up, I had a shout out on Twitter @timbuk2, was transferred to email to deal with privacy sensitive information and none of my time was wasted by unnecessary questions. Throughout the communication I was being treated with genuine care, understanding, addressed by a first name in an informal, but yet polite tone and everything was kept short and to the point. My user experience was just great.
Posts tagged user experience
A New Responsive Look
I finally found the time to get on with a responsive design for www.borislavkiprin.com. And guess what, it is a work in progress…
Usable Usability – The Book
“Usable Usability” has a story and stories. It is a guide through experience in combination of shared reference, something that we (the readers) understand, but not necessarily made a mental note when we encountered the same situation.
On Buying User Experience
In the age of consumerism, Internet and word-of-mouth being stronger than ever, we stopped buying “products”. Instead we are buying User Experience. We buy moments of pleasure and satisfaction.
Pervasive Information Architecture – The Book
This book is just as much about the digital world as it is about the offline one. It is a combination of both. And to be exact it is about their intersection – that thing that makes the user experience a fluid that flows between the 0 & 1 and the touch-and-feel aspects of our lives. It is about designing for a homogeneous experiences in a time that PCs get effectively replaced by mobile computing in the everyday life.
