To sum up, I had a shout out on Twitter @timbuk2, was transferred to email to deal with privacy sensitive information and none of my time was wasted by unnecessary questions. Throughout the communication I was being treated with genuine care, understanding, addressed by a first name in an informal, but yet polite tone and everything was kept short and to the point. My user experience was just great.
I finally found the time to get on with a responsive design for www.borislavkiprin.com. And guess what, it is a work in progress…
“Usable Usability” has a story and stories. It is a guide through experience in combination of shared reference, something that we (the readers) understand, but not necessarily made a mental note when we encountered the same situation.
In the age of consumerism, Internet and word-of-mouth being stronger than ever, we stopped buying “products”. Instead we are buying User Experience. We buy moments of pleasure and satisfaction.
This book is just as much about the digital world as it is about the offline one. It is a combination of both. And to be exact it is about their intersection – that thing that makes the user experience a fluid that flows between the 0 & 1 and the touch-and-feel aspects of our lives. It is about designing for a homogeneous experiences in a time that PCs get effectively replaced by mobile computing in the everyday life.