You SHOULD BUY “Rework” simple cause it is bloody awesome, it makes tons of sense and leaves the bull (you know what) out.
Rework – The Book
Web Form Design – The Book
Radio button, drop down, number of fields etc… “Web Form Design” is all about that and more. Luke Wroblewski goes right at it and stops only at the last page.
Search Analytics for Your Site – The Book
Site search data shows you what people are looking for and makes you think why they did not find it through the navigation bar or the other paths you have designed for them to reach the desired content.
Prototyping – The Book
Last week I had the pleasure to read Todd Zaki Warfel’s “Prototyping – A Practitioner’s Guide”. This particular book makes no exceptions and even goes further with hands on review and advices of prototyping methods and approaches.
Comdirect – Account Opening Service Design
For an online only bank, such as Comdirect is, one would expect to get things done faster. In addition the user experience and the interaction design are expected to be close to what you get online with any other bank. And yet, I got nothing of that in my attempts to get a bank account in Comdirect.